InterServer Review – Proven To Stay

InterServer is a small New Jersey based web host company. They have been in business since 1999. The company has grown into a leading industry provider over the years. It has developed a reputation for providing the best customer support in the market.

InterServer may well be the best of the lesser known web hosting companies. Co-founded by two 17 years ago tech-savvy students by the name of Mike Lavrik & John Quaglieri. The company now owns 2 data centers in Secaucus NJ and they are expanding rapidly to Los Angeles, CA.

interserver homepage

Here’s What Make InterServer A Unique Company

Technology is what often makes or breaks a web hosting company. InterServer has built their own servers and developed a nationwide network. They are using intelligent routing technology and high-speed fiber connections. Recently, they have opted for network peering as well. This offers low latency and improved network performance to meet the growing customer base.

InterServer even builds their own custom Linux Kernel. They have the ability and knowledge to handle all your hosting experience. This advantage has made them one of the ultimate web hosting choices.

Perhaps even more impressive is their core management staffs have remained since day one. Until this day, the key members are still on board. Mike focus on strategic partnerships with related companies and negotiating contracts with the vendor. While, John oversees the entire support team and manages all aspects of the network. InterServer considers all staffs equal. The key persons are answering tech calls, handling tickets and solving problems together. This is a lead by example culture which makes InterServer a unique company.

InterServer Signup Process

InterServer has an easy and quick sign up process.

interserver signup process

You can choose to pay monthly, yearly, 2 years, etc and they accept Paypal as well. The thing to highlight here is price lock. InterServer is implementing a price lock guarantee policy. Unlike others who attract customer through low introductory fees. When the time to renew comes around, most customers are shocked by the high renewal fees.

InterServer price lock guarantee means the price during your sign-up remains for the lifetime. The lock down rate will remain as long as you renew your account. No fine print. No need to sign on any dotted line.

As soon as you have signed-up, you are immediately landed at your home dashboard. No extra verification needed. You will have your information such as Hostname, Host Server, cPanel, default nameservers, etc. There is no need for you to wait for a welcome email to get this information.

interserver cpanel

InterServer account interface is pretty straight forward. As you can see above, all your account information is well presented. You can start to build your website by logging into cPanel. InterServer is using cPanel as the control panel interface. cPanel is the widely use, reliable and feature rich control panel. If you prefer cPanel like I do, you will be glad about this.

Shared Hosting Plan Structure

InterServer has quite the variety of different hosting options available to users. This includes shared hosting, VPS cloud; and dedicated server hosting (in addition to reseller hosting)

Since I have experience with their shared hosting server, I will share with you what I have found. InterServer offers 3 types of shared hosting plans, including Windows, Standard, and WordPress Web Hosting options.

interserver plan

I compile the features and differences and put them in a chart. It is easier for you to have an overview.

Unlimted Storage SpaceYesYesYes
Unlimted Data TransferYesYesYes
Weekly BackupsYesYesYes
Quick Install ScriptsYesYesYes
SSD CachingYesYesYes
Raid-10 StorageYesYesYes
Speed OptimzationYesYesYes
Ultra Fast ServerLiteSpeedApacheIIS
Price Lock GuaranteeYesYesYes
30 Days Money Back GuaranteeYesYesYes
99.9% Uptime GuaranteeYesYesYes
Websites / DomainsUnlimited120
Unlimted Sub-domainsYesNoYes
Hacked WordPress CleanupNoYesNo
Control PanelcPanelcPanelPlesk
Official HomepageStandardWordPressWindows

What I Like About InterServer

There are many good things to say about InterServer. Below are the main reasons:

100% power uptime guarantee and 99.9% network uptime guarantee

InterServer guarantees the network availability of 99.9% excluding scheduled maintenance. This is backed by their SLA. Should they fail to meet the guarantee in a given month, they will credit back to the client on a case by case basis. Beyond the uptime guarantee, InterServer also gives a 100% power uptime guarantee.

Here’s an InterServer Uptime score sample:

InterServer Uptime

Unique price lock guarantee

Lots of hosting companies attract new customers with a super low starting price. Upon renewal, they increase the rate. In InterServer, they have a Price lock guarantee program. When you sign up with InterServer, your price is locked for the lifetime for as long as you keep the account. This price lock guarantees will ensure your renewal price continues the same. No hidden cost, exclusions, fine print whatsoever. This is one of the major initiatives by InterServer that set them apart from others.

Innovative technology

Technology is another thing that sets up apart within the industry. InterServer has their own data center. They built and maintain their own servers. All their servers build from scratch by their finest engineers. This includes their own custom Linux kernels. Besides, InterServer utilizes intelligent BGPv4 routing protocol to provide fastest, fail-safe routing. As such, they will route traffic to the fastest and closest backbone provider. This is how they able to achieve the best speed with the lowest latency.

Unlimited web hosting features

InterServer shared hosting plan offers you unlimited features to start a website. You are getting unlimited storage space, data transfer, FTP, emails, sub-domains, and database. There are also 400+ scripts to install covering blog, eCommerce, ERP, etc. The shared hosting plan also come with features to enhance your website. For example, spam filtering, CloudFlare CDN, weekly backups, speed optimization, etc. InterServer shared hosting plan is value for your money.

Please take note, there are still some limitations on this unlimited share hosting plan. I have further described below.

Company Is Proven To Stay

InterServer has been in business for over 2 decades. They have every reason to make themselves a great company. Their hosting agreements, SLA, transparency, company culture, and business ethics have definitely made them one of the trusted and proven longevity company. In fact, InterServer is growing and will continue to expand in the future.

InterServer policy to highlight

Shared hosting restriction

You are free to install any CG/PHP applications. Yet, InterServer has the right to stop the application that interferes normal server operations. You are not allowed to host *Tube / Youtube clone sites, adult content, file archives, mirror sites, image and file upload sites.

Shared hosting account limitations

You are not permitted to use more than 20% of the server resources at a time. You are limited to 250,000 inodes. If you are using more than 1GB of space, you will be moved from SSD to SATA.

30 days money back guarantee

If you find InterServer shared hosting plan is not what you looking for, you may request refunds. You may request full amount refund within 30 days after sign up has taken place. Or, you may cancel your account with InterServer and be removed from billing. Please take note, 30 days money back guarantee only applicable to shared hosting services.

Free migration service

If you have a website hosted elsewhere and would like to move to InterServer, not to worry. InterServer offers you free migration service. This is one of the most popular features. With little or not downtime. InterServer expert staff will perform the exercise with great care and precision.

Daily web hosting capacity

In June 2016, InterServer has implemented a daily web hosting capacity limit. You will notice an “X of 100 Sold” when you visit InterServer homepage. If the limit hits, you will have to wait another day for the limit to refresh. I think it is the best way to ensure customer satisfaction during high growth time.

interserver daily hosting capacity

Here’s something I learn to know about
“When a new customer joins our service there is an extra load on our support department. Often times, the customer needs a little help during the initial configuration. An overwhelming amount of customers are not happy and have been turning to InterServer for a superior hosting experience. InterServer has always been about quality over quantity. In order to maintain our standard of quality, we have decided to implement a daily sign up limit. This daily limit will reset at midnight Eastern Standard Time.”

User review

It has so far been determined that InterServer is a trusted company. But, it is always good to know what the users have to say.

Ashik Kaiser Aug 21, 2016
Interserver is a good host if you are on a budget … I got my domain and my hosting from them and the price wasn’t too unreasonable.. Everything else was fine. Standard features. Perfect up time , Friendly Customer support I didn’t notice any downtime myself. Great for the value, would use again!

David Richardson Jul 14, 2016
I am completely satisfied with Interserver. I have paid more for less. I do not think I would use anyone else. Support is there 24/7 and tickets are answered super quick. I have never had any server downtime and webpages load very quick. And best of all it is a family oriented company.

Martha Ford Jul 9, 2016
I was surprised how easy it was to setup a website and get started. I expected all kinds of technical things and complicated internet magic, it didn’t happen. I was able to setup hosting, my emails and even install WordPress all on my own. A true point and click and done experience, very cool, thanks Intersever!

chandraKant Tiwari Aug 18, 2015
I am with interserver from last couple of yrs. and i am telling openly i have never got the down time i am monitoring on pingdom and the support is mindblowing all my tickets get resolved with in max 2-5 hrs. Now i have 4-5 dedicated and couples of VPS with interserver. I am getting best rates with interserver with excellent support. Keep it up guys are guys are champ !!!

Bottom Line

With innovative technology and impressive company culture, InterServer is a trusted and reliable company.

If you are looking to establish an online business, InterServer is the right choice for you. As they have plenty room to grow your business. You can choose to upgrade to VPS or cloud VPS should you need it anytime.